Frequently Asked Questions

Why do I need to connect a Facebook Page to use this app?

Meta's official Graph API requires that any third-party app publishing to an Instagram Professional (Business/Creator) account must route the connection through a linked Facebook Page. This is a strict security requirement set by Meta, not by us.

Is there a guide to help me set up my account connection?

Yes! We provide an in-app setup guide that includes a step-by-step video tutorial. It explains how to switch to an Instagram Professional account, create a Facebook Page, connect it to your Instagram account, and post images seamlessly using Full Frame 916.

What permissions does Full Frame 916 request from Meta?

To enable direct publishing, we request the following permissions during login:

We never request access to your private messages, personal feed, or Facebook friends list.

Does Full Frame 916 save my Instagram password?

No. We never ask for, collect, or store your Facebook or Instagram password. All authentication occurs securely via Meta's official OAuth login screen. We only store a secure access token locally on your device to communicate with Meta on your behalf.

How many photos can I post in a single carousel?

You can select and process between 2 and 10 photos at a time to create a full 9:16 uncropped Instagram carousel feed post.

How does the Free Plan vs. Pro Plan work?

Full Frame 916 offers both free and premium tiers:

Why do I have to watch a video ad before posting?

Integrated Rewarded Ads allow us to keep Full Frame 916 free for creators while covering cloud storage and server processing costs. You only watch an ad when you hit the POST button, unlocking your direct Instagram publish.

Are the images I upload saved on your servers forever?

No. Your privacy is paramount. When you process photos, they are temporarily uploaded to encrypted Google Firebase Storage so the Meta API can fetch them for your post. The moment your carousel is published and you tap "Done", an automated self-destruct command permanently and immediately deletes those temporary files from our Firebase database.

My session says "Session Expired", what do I do?

Meta access tokens expire periodically for security. If you see the red Session Expired warning, simply open the Account tab in the app and tap "Reconnect Session" to generate a fresh token.

How do I switch between multiple Facebook Pages or Instagram accounts?

Go to the Account tab inside the app. You will see a list of all Facebook Pages connected to your Meta login. Tap any account to select it as your active publishing target.

How do I delete my account and data?

You can clear your stored data at any time. Open the app, navigate to the Settings tab, and tap "Delete Account & Data". Confirm your choice by tapping the red "Delete Forever" button. This instantly wipes all local tokens, account ties, and saved preferences on your device. For step-by-step instructions, visit our Data Deletion Guide.

Want to reconnect later?
If you wish to use Full Frame 916 again after deleting your data, make sure you are logged into your Facebook account on your device, open our app, and tap "Connect with Meta" to generate a fresh connection.

I found a bug or need assistance. How do I contact support?

We are always here to help! Reach out directly to our developer team at: fullframe916@gmail.com.

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